How we work with clients

Farrier works as a growth and creative partner to two types of business — founder-led B2B service firms, and independent cafes and restaurants.

The work looks different depending on the client, but the approach is the same: understand the business properly, build the right system, and stay involved to make sure it delivers.

We don’t sell tactics in isolation. We take responsibility for direction, quality, and outcomes.

B2B service firms

We work with founder-led businesses that want to bring structure and clarity to how they grow. That means understanding what’s actually driving demand, where sales are being lost, and what needs to change before more effort or spend is applied.

Our role goes beyond execution. We help with positioning, revenue systems, sales process, and acquisition strategy — staying closely involved to ensure decisions are made with judgement and carried out properly over time.

Engagements are structured as a retainer with a small number of clients at any one time. Scope is defined clearly at the outset and reviewed as the work progresses.

Cafes & restaurants

We work with independent hospitality businesses that want to look their best online and bring more customers through the door.

A lot of cafes and restaurants are let down by their online presence — an outdated website, photos that don’t reflect the quality of the place, or no real presence at all. That’s what we fix.

We offer web design and photography as a combined package, delivered in 1-2 weeks. Depending on the business, we can also support with social media content and ongoing marketing.

What you get:

  • A website built to attract and convert customers
  • Professional photography that reflects the quality of your venue
  • Social media content and ongoing marketing where it makes sense

Every project starts with a conversation to understand the business and agree what’s needed. Pricing is discussed directly — no hidden fees, no surprises.

 

Ready to get started?

The first step is a conversation. Get in touch and we’ll take it from there.

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